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Old 30-10-2018, 10:17 AM   #1
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FWP Pre-order query

Has anyone else had their pre-order money taken from their banks already?

As I understood it, and going on past experience of pre-ordering, the money is taken just prior to release/fulfillment of order?
I pre-ordered through the official shop and the money has already gone from my account.
I paid via Paypal with my bank as back up payment its not shown as a pending order in paypal but a completed order so they must've already been contacted by the vendor for the funds?

Digital Stores Terms & Conditions state:
"Billing to your credit or debit card will take place prior to or at the time of dispatch in respect of physical products or at the time of your purchase or soon afterwards in respect of digital content."

Whats done is done and I'm not in complaint mode, just a bit confused... although taking the money now has rather put me up the creek without a paddle right now as I couldn't afford it this week and I'm not sure how I'm gong to pay for my shopping but in hindsight if I'd waited another week when I got paid I'd have missed out as its already sold out...
Ahh well .. the things you do for Brownie
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Old 30-10-2018, 01:22 PM   #2
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I think from experience Kym is thats the way its been for a few years now.
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Old 30-10-2018, 02:16 PM   #3
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Cheers Andy....
It has been quite a while since the my last pre-order, never had it taken that far in advance before, just caught me unawares cos I wasn’t expecting it.

Although their T&C’s does say the money is taken prior to or at the time of dispatch
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Old 30-10-2018, 03:30 PM   #4
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Prior to could be any time unfortunately, a bit vague on their part covers them legally I guess. Anyway, glad it's on order. Look forward to seeing you and G soon x
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Old 30-10-2018, 04:17 PM   #5
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Oops I was too slow on the pre ordering this time. Was going to order a bundle. Ah well the cd will have to suffice ☺
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Old 30-10-2018, 06:07 PM   #6
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Quote:
Originally Posted by moeproductions View Post
Prior to could be any time unfortunately, a bit vague on their part covers them legally I guess. Anyway, glad it's on order. Look forward to seeing you and G soon x
Yeah, you’re probably right there, anyway it had to be done, not waited 9-ish years to miss out on it

Hope to catch up with you and the old crowd at a venue soon, have to see if circumstances allow, not so free and easy these days sadly. X
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Old 31-10-2018, 01:30 AM   #7
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I’m sure we can see to it Kym.x
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Old 31-10-2018, 08:14 PM   #8
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Originally Posted by Sisterrose85 View Post
Oops I was too slow on the pre ordering this time. Was going to order a bundle. Ah well the cd will have to suffice


The bundles are back on sale
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Old 31-10-2018, 08:15 PM   #9
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Yeah, be good to see you again Kym
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